Baby Body Soul is committed to protecting your privacy. This notice explains how we collect, use, and disclose your personal information.

Information We Collect

We may collect the following personal information from you:

• Name
• Contact Information (address, phone number, email address)
• Date of Birth
• Medical History (including breastfeeding history, pregnancy details, any relevant medical conditions)
• Insurance Information
• Payment Information
• Any other information you choose to provide (e.g., notes in your client file)

How We Use Your Information

We use your personal information to:

• Provide lactation consulting services
• Communicate with you about your appointments and services
• Bill for services rendered
• Comply with legal and regulatory requirements
• Improve our services

Sharing Your Information

We may share your personal information with:

• Other healthcare providers involved in your care (with your consent)
• Your health insurer (if applicable)
• Third-party service providers who assist us with our business operations (e.g., billing, IT support)
• Law enforcement or regulatory agencies as required by law

Protecting Your Information

We take steps to protect your personal information from unauthorized access, use, or disclosure. These steps include:

• Using secure data storage and transmission methods
• Limiting access to your information to authorized personnel
• Implementing appropriate security measures

Your Rights

You have the right to:

• Access your personal information
• Request correction of any inaccuracies in your information
• Withdraw your consent to the collection, use, or disclosure of your information (subject to legal and contractual limitations)

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at hello@babybodysoul.com.au